Contact information
📞 CONTACT US – PURELYX
At Purelyx, we are committed to providing excellent customer support. If you have any questions about your order, shipping, or products, feel free to contact us anytime.
📱 Customer Support
- Phone / WhatsApp: +92 311 7739749
- Availability: Monday – Saturday | 10:00 AM – 6:00 PM
📧 Email Support
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Email: easeandcomfort71@gmail.com
(Update this if you are using a different email)
🌍 Fulfillment Locations
To ensure fast and reliable delivery, we operate through regional fulfillment centers across the Gulf:
🇦🇪 United Arab Emirates (UAE)
- Address: Dubai, United Arab Emirates
🇸🇦 Saudi Arabia (KSA)
- Address: Riyadh, Saudi Arabia
⏱️ Response Time
- We aim to respond within 24 hours.
- Response time may be slightly longer during weekends or high-demand periods.
💬 Customer Support Notes
- Please include your order number when contacting us.
- For Cash on Delivery (COD) orders, keep your phone accessible for confirmation calls.
📦 Business Information
Purelyx is an online store operating with fulfillment centers in the GCC region to provide:
- Fast shipping
- Reliable delivery
- Quality assurance
🤝 Our Commitment
Your satisfaction is our priority. We strive to make your shopping experience smooth, secure, and reliable.