Contact information

📞 CONTACT US – PURELYX

At Purelyx, we are committed to providing excellent customer support. If you have any questions about your order, shipping, or products, feel free to contact us anytime.


📱 Customer Support

  • Phone / WhatsApp: +92 311 7739749
  • Availability: Monday – Saturday | 10:00 AM – 6:00 PM

📧 Email Support

  • Email: easeandcomfort71@gmail.com
    (Update this if you are using a different email)

🌍 Fulfillment Locations

To ensure fast and reliable delivery, we operate through regional fulfillment centers across the Gulf:

🇦🇪 United Arab Emirates (UAE)

  • Address: Dubai, United Arab Emirates

🇸🇦 Saudi Arabia (KSA)

  • Address: Riyadh, Saudi Arabia

⏱️ Response Time

  • We aim to respond within 24 hours.
  • Response time may be slightly longer during weekends or high-demand periods.

💬 Customer Support Notes

  • Please include your order number when contacting us.
  • For Cash on Delivery (COD) orders, keep your phone accessible for confirmation calls.

📦 Business Information

Purelyx is an online store operating with fulfillment centers in the GCC region to provide:

  • Fast shipping
  • Reliable delivery
  • Quality assurance

🤝 Our Commitment

Your satisfaction is our priority. We strive to make your shopping experience smooth, secure, and reliable.